苏宁易购上线特需服务通道解决上海独居老人孕婴等特需人群需求-快科技-科技改变生活

苏宁易购上线特需服务通道解决上海独居老人孕婴等特需人群需求

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2022年04月12日 11:07
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4月12日凌晨，苏宁易购APP紧急上线防疫特需服务通道，解决上海地区独居老人、孕妇、婴儿、残障人士、防疫人员等特殊人群在封城期间的特别需求。苏宁易购特需服务通道将面向特需人群开启特供，提供刚需民生物资和应急商品的即时保障服务。

据了解，在封控期间，上海市居民可登陆苏宁易购APP，搜索关键词“特需助手”，按页面提示填写特殊人群需求。苏宁易购将根据不同的人群需求，匹配附近的苏宁易购门店、家乐福超市安排“特需专员”，专人采购特需人群所需物资、提供物资代送服务，尽最大努力解决特需人群的特别需求。特需助手渠道在线客服将在9-24点在线提供服务。

苏宁易购上线特需服务通道解决上海独居老人孕婴等特需人群需求

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